If you still wish to reinstall the previous version RealPlayer 16 follow the below link:īefore installing RealPlayer 16, make sure you uninstall (alone) any existing version of RealTimes by following the link:Īfter downloading the free version, sign in to access the Plus features of the player: To do so click the link below: To know more on pricing and features, please click this link: This is why you are getting the free version of RealPlayer. Therefore you are unable to access the Plus features like burning DVD. If you need support for a 3rd party product that RealNetworks sells but does not develop, please go to:Ĭustomers who purchased RealPlayer 16 Plus can continue to enjoy their Plus features at no extra charge when we released RealPlayer Cloud but in the new RealTimes these features are available only with a Premium or Unlimited subscription. At this site you will find answers to frequently asked questions as well as hours of service, service phone numbers in both the US and Europe, and extensive Technical Support and Customer Service information. The Global Technical Support and Customer Service web site is available at. Global Technical Support and Customer Service from RealNetworks Please print or save this email for your records. This email contains important information regarding your purchase. Thank you for your purchase from RealNetworks. My order number is belowĪdditionally, attached is a record of my purchase order of Real Player Plus, and Speedbit video: I reformatted my computer so that these programs were deleted. Kindly help me re-install my Real Player Plus v16, and Speedbit Video.
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